Data Protection Policy

Pkop Privacy Policy – Your Information Is Completely Safe With Us

Pkop believes protecting your personal information is our highest priority. Read this Privacy Policy to understand how we collect, use, and safeguard your data.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key pillars of pkop's Privacy Policy

SSL Encryption

All your data on pkop is protected with 256-bit SSL encryption, ensuring no one can read or steal your information during transmission.

Secure Data Storage

Your personal data is stored on pkop's secure servers, which are protected through regular security audits.

No Sale of Data

Pkop never sells your personal information to third parties. Your data is used solely for the purpose of operating our services.

Minimal Data Collection

Pkop only collects information that is strictly necessary to provide its services. We never ask for personal data beyond what is required.

Your Rights

You have the right to view, correct, and delete your own data. pkop respects these rights and will assist with any request you make.

Cookie Controls

Pkop uses cookies, but your consent is always obtained. You can manage cookie preferences at any time through your browser settings.

By registering on or using pkop, you agree to this Privacy Policy's terms and conditions will be considered accepted.

1 Introduction

Pkop is one of Bangladesh's most trusted online gaming platforms. We believe that protecting the privacy of your personal information is among our most important responsibilities. This Privacy Policy explains how pkop collects your data, why it is collected, how it is used, and how it is kept secure.

Pkop's Privacy Policy has been developed in line with international data protection standards. Our goal is to ensure you always feel completely secure on pkop and have no concerns about your data.

This policy applies to pkop's website, mobile app, and all associated services. If you have any questions, you can reach us anytime at support@pkop.click.

In Brief: pkop does not sell, misuse, or share your data with anyone without your permission. Your privacy is always our priority.

2 What information we collect

Pkop only collects information that is necessary to provide its services. The different types of data and when they are collected are detailed below.

Information Collected at Registration

  • Full name and date of birth
  • Email address and mobile number
  • Residential Address
  • Preferred Language & Currency
  • Username & Password (encrypted)

Information collected during KYC verification

  • National ID or Passport Copy
  • Proof of Address (utility bill or bank statement)
  • Selfie or live photo verification (where required)

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Platform Activity Log
  • Transaction History
  • Cookies & Session Data
Data Type Reason for collection Mandatory?
Name & contact details Account Registration & Communication Yes
Identity document KYC Verification & Legal Compliance Yes, for withdrawals
Payment Information Transaction Processing Yes
IP & Device Data Security & Fraud Prevention Automatic
Gaming History Service Improvement & Responsible Gaming Automatic

3 How We Use Your Information

Pkop uses the information it collects solely for specific, legitimate purposes. We never use your data for unrelated activities or without your permission.

For service operations

Pkop uses your information to manage your account, process transactions, deliver gaming services, and provide customer support. Without it, these services cannot function.

Security & Fraud Prevention

To keep the pkop platform secure and prevent fraudulent activity, your login details, IP address, and activity logs are analyzed. This is also essential for your own protection.

Meeting Legal Obligations

To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, pkop is required to provide certain information to regulatory authorities. This is a legal requirement.

Promotional Communications

With your consent, pkop may send you emails or SMS messages about new offers, bonuses, and promotions. You can opt out of these communications at any time.

Responsible Gaming: pkop analyses your gaming behaviour to identify problematic patterns and, where necessary, offers support. This is done entirely in your best interest.

4 Data Sharing & Third Parties

Pkop does not sell, rent, or trade your personal information to any third party. However, limited data sharing may occur in specific circumstances.

When Data May Be Shared

  • Payment Processing: Authorised payment gateways receive limited data solely to process your transactions.
  • Legal Obligations: Your information may be disclosed in response to a court order or at the request of a regulatory authority.
  • Fraud Investigation: In cases of serious fraud, pkop cooperates fully with law enforcement authorities.
  • Technology Partners: Technology service providers may access limited data to help improve our services, but they are equally bound by pkop's Privacy Policy.
All third parties partnered with pkop are required to sign strict confidentiality agreements. Any misuse of your data will result in immediate contract termination.

5 Cookie Policy

Pkop uses cookies on its website and app to enhance your browsing experience and keep the platform running smoothly.

Cookie Type

  • Essential Cookies: Used to maintain your login session and ensure site security. The site cannot function without these cookies.
  • Functional Cookies: Used to remember your preferred language and settings.
  • Analytics Cookies: Used to understand site traffic and usage patterns (no personal identification involved).
  • Marketing Cookies: Used to show pkop promotional content only with your consent.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.

6 Data Retention Period

Pkop does not store your data indefinitely. Each category of information has a defined retention period.

Data Type Retention Period
Account Information (Active) For the duration of the active account
Data After Account Closure Up to 5 Years (for legal reasons)
Transaction History Minimum 5 years (AML regulations)
KYC Documents 5 years after account closure
Cookie Data Up to 1 year
Support Contact 2 Years

After the designated retention period, pkop securely deletes or anonymizes your data so that no individual can be identified from it.

7 Your Rights

Every pkop member has the following rights over their personal data, and we fully respect those rights.

  • Right to Access: You may request to know what information pkop holds about you at any time.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information we hold.
  • Right to Erasure: Under certain circumstances, you may request that your personal data be deleted.
  • Right to Object to Data Processing: You may object to your data being used for specific purposes.
  • Right to Data Portability: You can request a copy of your data in a standard, portable format.
  • Right to Withdraw Consent: You may withdraw your consent at any time.
How to exercise your rights: Email us at support@pkop.click or reach out via live chat. pkop typically responds within 30 business days.

8 Security Measures

Pkop employs the latest technical and organisational measures to protect your data. Our security infrastructure is continuously updated.

  • 256-bit SSL/TLS Encryption — applied to all data transfers
  • AES-256 Encryption — for sensitive data stored in the database
  • Two-Factor Authentication (2FA) — for account login
  • Regular Security Audits & Penetration Testing
  • 24/7 System Monitoring
  • Staff Data Protection Training
No method of transmission over the internet is 100% secure. However, pkop is committed to providing the highest level of protection. If you notice any suspicious activity on your account, please notify us immediately.

9 Children's Privacy

Pkop's services are intended strictly for adults. pkop does not knowingly collect any information from individuals under the age of 18.

If we are informed that a minor has registered on pkop, the account will be immediately closed and all collected data will be deleted. If a guardian suspects this has occurred, please contact us at support@pkop.click.

10 Privacy Policy Updates

Pkop reserves the right to update this Privacy Policy when necessary. For significant changes, you will be notified via your registered email or through a notification on the platform.

Continued use of pkop after an updated policy is published will be considered acceptance of the new terms. We recommend visiting this page regularly.

Last Updated: January 2026  |  Next Review: July 2026

11 Contact Us

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact pkop's data protection team.

  • Email: support@pkop.click
  • Live Chat: Via the live chat button on the pkop platform
  • Response time: Typically within 24–72 hours

Pkop is fully committed to protecting your privacy. Thank you sincerely for trusting us.

Play safe, stay with pkop

Your information is completely secure. Join pkop today and enjoy a world-class gaming experience.

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